policies

 
 

shipping

When will my order ship? 

Orders usually ships 1-2 business day and are subject to on hand availability. A shipping confirmation is sent to your email address provided.

Larger order tassels and vinyl usually ship ups ground direct from the supplier.

Paperweights: if not on hand, allow additional 5-10 business days shipping. A $10 factory next day processing fee ships faster to Bookblanks.com if you would like to expedite their shipping.

Shipping Cost & Terms: Add items to the cart to determine s&h cost options. Your account may be billed if s&h balance due prior to shipping your order.

Books/Games/Puzzles/Vinyl: Usually ship USPS in 1-5 business days pending incoming freight. You will be notified of shipping delays. 


Returns

Cancellations: Email before your order has shipped, no cancellations once it is in process of shipping or is pending incoming freight, a purchase to fill your order from the supplier has been made.

Return-Cancellations Policy: Exchanges Only, no cash refunds, a 20% re-stocking fee may apply. 

Do not return without authorization: Contact craftercity@gmail.com for exchange pre-authorization. products must be in re-salable condition. You are responsible for s&h return costs and damage if any.

International: Canada