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Design Demos: Craftercity.com


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Coaster & Paperweight DesigningDesign Demos
Coasters & Paperweight Demo
Calendars Project & Assembly
http://youtu.be/8kye-FBbgqQ







 

Design Demos


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Shipping and Returns
Credits and Coupons
 

Store credits coupons may be issued when there is a balance due to the customer issued by BookBlanks.com, this would be entered in the coupon code.

Currently customers may enjoy an Additional 5% Discount when you spend $500+, just add to the shopping cart and the discount is taken!

Missing Parts or Items
 
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your packages each show a status of "delivered", please contact customer service for assistance at info@bookblanks.com for Missing Parts or Items.
Check your invoice online to see Notes for shipping status on items that may be delayed.
Shipping Policies
 
WHEN WILL MY ORDER SHIP?
Most orders ship via USPS by the next day business day. Shipping is subject to on-hand availability, you will be notified of any delay or see product details for estimated shipping.
SHIPPING TERMS: You can add items to the cart and select the best rate shipping method without entering a payment to determine the cost. The s&h cost generally covers shipping, your account may be billed if there is s&h balance due prior to shipping your order.
1ST CLASS MAIL: May take up to 5-10 business days to receive it, priority mail is recommended and can be tracked and to date arrives in 2-3 business days and may be worth the cost to upgrade it. Please be assured your order will be packaged with care as your return business is important.
MEDIA/PARCEL SELECT MAIL: Larger or Book orders, please allow extra shipping time approx. 1-5 business days pending incoming freight daily. Allow from Oregon 2-10 business days to you from shipping date, you will be notified of any delay.
COASTERS/TASSELS/SLEEVES: Coaster Orders will ship via USPS priority mail Or UPS. Tassels and Vinyl Sleeves ship USPS subject to on-hand supply, larger orders will ship direct from the factory via UPS please allow 4-5 business days.
PAPERWEIGHTS: May take approx. 7-10 business days for incoming freight. Expedited next day factory shipping is available in the shopping cart.
BOOKS/GAME BOARD KITS/PUZZLES: Usually ship in 1-5 business days pending incoming freight. You will be notified of estimated shipping date if there is a delay.
BOOKLETS: Please allow for assembly, these are custom made to order and usually ship within 2 business days.
CANADA: Shipping to Canada via USPS priority mail is an available option, however, there have been shipments that have been delayed past the USPS delivery of 7-10 business days. Please see the HELP menu for more information prior to purchasing so that you are aware of the shipping process.
INTERNATIONAL: So sorry, due to international credit card fraud and unable to track packages once they leave the US, orders ship only to valid USA and Canada addresses, no exceptions.
CANCELLATIONS: No cancellations once your order is pending shipment or pending incoming freight. If you changed your mind please email by the next business morning 8 am west coast time your order will be voided.
BILL MY UPS/FED EX ACCOUNT: There is a minimum order of $200 + a minimum $15 carrier pick up fee, to keep rates affordable, USPS is the daily primary shipping carrier and in most cases costs less than other carriers for ground and parcel mail for heavy weight shipments. Please allow extra shipping time for incoming freight and pick up by the carrier..
What is the Return-Cancellations Policy
 
Please see our Terms & Conditions for complete details regarding our return policy:
Exchanges Only or a Store Credit may be issued with return authorization approval from BookBlanks.com. Do not return merchandise without a return authorization.
Shipping cost for returning the item and sending to you is not reimbursable and your account will be charged to re-ship the new order.
No cash returns. All sales final on paperweights, clearance and clear bags, blank booklets. No returns no exchanges.
A 20% re-stocking fee for vinyl bookmark sleeves will apply. Ask for assistance with clear bag sizes before ordering.
Open your package within 2 business days to verify the contents are what you ordered and the correct quantity.
If an error was made by BookBlanks.com it will be corrected. No exchanges or store credits after 7 days of delivery.
Approved credits or exchanges are usually applied within 2-3 business days from the time your items are received.
Contact craftercity@gmail.com for return pre-authorization. Maxine (503) 480-9909