RETURN POLICY: Exchanges Only, No cash returns. All sales are final on clear bags, paperweights and clearance. A 20% re-stocking fee applies to vinyl supplies and author journals and booklets.
For exchanges or store credit for merchandise, contact craftercity@gmail.com for pre-authorization within 3 business days. No exchanges after 10 business days. Shipping is not re-imbursable and you will be charged for a new shipment. Do not return without approval.
SHIPPING TERMS: You can add items to the cart and select the best rate shipping method without entering a payment to determine the cost. The s&h cost generally covers shipping, your account may be billed if there is s&h balance due prior to shipping your order.
If you select the shipping rate that is intended for tassels/vinyl sleeves/clearbags which is a lower rate and you are purchasing books, it will not cover the cost and your account will be billed the balance due.
1ST CLASS MAIL is sent uninsured and is now trackable in the US postal system, a shipping tracking # will be sent to your email. 1st class mail will not be replaced by BookBlanks.com if it is lost or damaged by the post office. It may take up to 5 business days to receive it and please be assured your order was packaged with care. Priority mail is trackable and normally arrives on time in 2-3 business days with good results.
COASTERS/TASSELS: Coaster Orders will ship via USPS priority mail OR UPS.
CANADA: Shipping to Canada via USPS priority mail is an available option, however, there have been shipments that have been delayed past the USPS delivery of 7-10 business days. Please see the HELP menu for more information prior to purchasing so that you are aware of the shipping process.
WHEN WILL MY ORDER SHIP? Most orders ship via USPS the next day business day. Shipping is subject to in-stock availability, incoming freight such as books arrives daily to Bookblanks.com in 1-5 business days. Paperweights usually ship the next business day please allow extra shipping time to arrive in from the factory. You will be notified of any shipping delays.
